Stop Losing Website Visitors Who Have Questions
Most people leave your site without buying because they are not sure. A chat widget lets them ask, gets an answer fast, and keeps the conversation going on WhatsApp.
Live demo active — click the chat button in the corner to try it.
The Problem
People browse, hesitate, and leave
Your website gets traffic. Some visitors read your product page, check the price, and almost buy. Then they close the tab because one small question is unanswered.
Contact forms feel slow. Email replies take hours. By the time you respond, they have bought somewhere else.
What the Widget Does
Chat that turns visitors into buyers
Replies to common questions first
Visitors do not have to wait for your team. The widget answers product, price, and delivery questions using your catalog and FAQs.
Collects visitor details
Before your team joins, the widget asks for name, email, phone, and what the visitor wants. So your team already knows who they are talking to.
Moves chat to WhatsApp
Visitors can continue the conversation on WhatsApp. That means they stay reachable even after they leave your website.
Looks like your brand
Change the colour, greeting, avatar, and position so the widget matches the rest of your site.
One inbox for all chats
Website chats and WhatsApp chats go to the same team inbox. No need to jump between tools.
One line of code
Copy the snippet from ChatAgent and paste it into your site. Works on Shopify, WordPress, Webflow, Next.js, and plain HTML.
Comparison
ChatAgent vs. Zendesk Chat
Zendesk is strong for big support teams. ChatAgent is for businesses that sell through WhatsApp and want a lighter chat widget.
How to Add It
Three simple steps
Copy the snippet
Get one line of code from your ChatAgent dashboard.
Paste it on your site
Works on Shopify, WordPress, Webflow, Next.js, and custom HTML.
Start talking to visitors
The widget replies first and passes the chat to your team or WhatsApp when needed.
Conversational Commerce
Your website is the front door. WhatsApp is where the sale happens.
Conversational commerce means selling through chat instead of forcing people through forms, checkout pages, and email threads. It treats messaging as a real sales channel, not just a support channel.
The website widget is the first step of that conversation. Someone lands on your site, has a question, and starts a chat. That chat is not a support ticket. It is a buying signal.
Start on the site
A visitor asks about a product, price, or delivery on your website. They do not need to install WhatsApp first.
Continue on WhatsApp
The chat moves to WhatsApp where they already spend time. Your business stays in their pocket after they leave your site.
Remember the context
Every chat adds to the customer profile. Future messages can be more relevant, like restock alerts or offers based on what they asked before.
Most businesses treat website chat and WhatsApp as separate channels. That is a missed opportunity. The same person asking about your product on the site is the same person who will buy through WhatsApp later. When both channels share one inbox and one customer record, you stop losing them in the gap.
ChatAgent connects the website widget to conversational commerce on WhatsApp. You can also build deeper automation with WhatsApp automation workflows for abandoned carts, follow-ups, and repeat orders.
Add chat to your website today
The widget add-on is $49 per month. Custom branding and handover rules start at $750 one-time. Tell us about your site and we will recommend the right setup.