Cookie Policy - ChatAgent

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your settings, understand how visitors use the site, and improve how it works. Similar technologies such as web beacons, pixels, and local storage may also be used for these purposes.

2. How ChatAgent Uses Cookies

We use cookies and similar technologies on our website and platform for the following purposes:

Essential cookies: these cookies are necessary for the website to work properly. They enable core functions such as account login, security, and session management. You cannot opt out of essential cookies without affecting how the website works.
Analytics cookies: these cookies help us understand how visitors interact with our website. They collect information such as pages visited, time spent on the site, and traffic sources. We use this data to improve our content and user experience.
Preference cookies: these cookies remember your settings and choices, such as language preferences, display options, and form inputs, so you do not have to re-enter them each time you visit.
Marketing cookies: these cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. They may be set by us or by third-party advertising partners.

3. Types of Cookies We Use

The cookies used on our website may be categorized as:

Session cookies: temporary cookies that expire when you close your browser
Persistent cookies: cookies that remain on your device for a set period or until you delete them
First-party cookies: cookies set by ChatAgent when you visit our website
Third-party cookies: cookies set by our service providers or partners, such as analytics or advertising platforms

4. Third-Party Cookies and Services

We work with trusted third-party service providers who may set cookies on our behalf. These may include:

Analytics providers such as Google Analytics and PostHog
Advertising platforms such as Google Ads and Meta Ads
Error monitoring and performance tools such as Sentry
Customer support and chat widget providers

These third parties have their own privacy and cookie policies. We encourage you to review them to understand how they collect and use your data.

5. Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to:

View the cookies stored on your device
Delete individual cookies or all cookies
Block cookies from specific websites or all websites
Configure your browser to notify you before accepting cookies

Please note that disabling certain cookies, especially essential cookies, may affect how our website and platform work. If you choose to block analytics or marketing cookies, we will still provide the core services, but some tools and personalized content may not work as intended.

6. Do Not Track Signals

Some browsers include a "Do Not Track" feature that signals websites you do not want your online activity tracked. We currently do not respond to Do Not Track signals. However, you can use the cookie controls described above to manage your preferences.

7. Changes to This Cookie Policy

We may update this cookie policy from time to time to reflect changes in the cookies we use or for legal or operational reasons. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about our use of cookies:

Company: SolopreneursAI Inc (trading as ChatAgent)
Email: hello@chatagent.so
Address: 1617, 1007 N Orange St. 4th Floor, Wilmington, Delaware, New Castle, US, 19801