Official Meta Tech Provider
Meta Business Agent Is Here.
We Make It Work for Your Business.
Meta built the AI agent. We implement it, customize it, connect it to your CRM and store, and train it on your products so it actually sells and supports like your team.
The Context
What Meta Business Agent means for your business
In June 2026, Meta announced Meta Business Agent — an AI agent inside WhatsApp, Messenger, and Instagram that answers questions, recommends products, books appointments, qualifies leads, closes sales, and hands off to humans.
It is a big shift. For the first time, businesses of all sizes can deploy an official Meta AI agent without building one from scratch.
But deployment is not the same as results. The default agent works well for simple catalogs and common questions. It gets complicated when you have custom products, multiple branches, a CRM to sync, or local payment and logistics flows.
Build vs. Partner
Use Meta Business Agent directly, or hire ChatAgent
Use Meta Business Agent directly if…
- ✓ You sell a small, simple product catalog.
- ✓ Your questions are mostly FAQs and order tracking.
- ✓ You want a fast, free start.
- ✓ You do not need custom integrations.
- ✓ Your team can handle occasional handoffs manually.
Hire ChatAgent if…
- → You have hundreds or thousands of products.
- → You use a custom CRM, ERP, or helpdesk.
- → You run multiple WhatsApp numbers or locations.
- → You want n8n or webhook control over the logic.
- → You need local-language nuance and local payment/logistics support.
- → You want ongoing optimization, not a one-time setup.
Services
What we implement for you
Meta Business Agent setup
We configure your Meta Business Agent inside WhatsApp, Messenger, and Instagram. We connect your business profile, verify your phone number, and make sure your first automated replies work.
Custom agent training
We train the agent on your real products, prices, return policy, shipping rules, and brand tone so answers are accurate and sound like your team, not a generic bot.
CRM and ERP integration
We connect Meta Business Agent to your CRM, ERP, or helpdesk so it can check stock, create leads, log tickets, and hand off conversations with full context.
Shopify and commerce sync
We sync your Shopify catalog, orders, and fulfillment data so the agent can recommend products, track orders, and recover abandoned carts inside WhatsApp.
n8n workflow connections
For teams that want more control, we build custom n8n workflows that sit between Meta Business Agent and your internal tools, giving you ownership of the logic.
Multi-number and multi-location rollout
We deploy the agent across multiple WhatsApp numbers, branches, or brands while keeping conversations separated and reporting unified.
Human handoff and team inbox
We set up smart rules so the agent knows when to stop and alert a real person, and we configure a shared inbox so your team can take over without losing context.
Analytics, testing, and optimization
We track response time, handoff rate, conversion rate, and customer satisfaction. We then refine replies and flows based on real conversation data.
Meta Ecosystem
See the full Meta commerce picture
Meta Business Agent is one part of a larger system. Understand how WhatsApp, Instagram, Messenger, ads, catalogs, payments, and Conversion API connect to sell through chat.
Learn More
Meta Business Agent guides
What Is Meta Business Agent?
A plain-English explanation of Meta’s AI agent and what it does for businesses.
How Much Does It Cost?
Free today, paid soon. What to budget and when to hire a partner.
Shopify Integration
What Meta Business Agent can and cannot do with your Shopify store.
CRM Integration
How to connect Meta Business Agent to HubSpot, Salesforce, SugarCRM, and more.
Meta Business Agent in Indonesia
Local setup, language, payment, shipping, and marketplace nuances.
Meta vs. ChatAgent
When to use Meta’s agent directly and when to hire ChatAgent.
Why ChatAgent
Built for businesses Meta’s default agent cannot fully serve
We are not trying to replace Meta. We are the implementation and customization layer that makes Meta Business Agent work inside real operations.
- ✓ Official Meta Tech Provider
- ✓ Indonesia-focused D2C experience
- ✓ CRM, ERP, Shopify, and n8n integrations
- ✓ Multi-number and multi-location deployments
- ✓ Human + AI hybrid workflows
- ✓ Ongoing optimization, not one-time setup
Implementation packages
Starter Setup — $1,000
Account verification, agent setup, basic product training, and handoff rules.
Integration Setup — $2,500
Everything in Starter, plus CRM or Shopify sync, custom workflows, and analytics.
Custom Agent Build — from $5,000
Multi-location, complex catalog, custom integrations, and ongoing optimization.
Ready to deploy Meta Business Agent properly?
We’ll audit your current setup, recommend the right implementation package, and build a roadmap that connects Meta Business Agent to your real sales and support workflow.
