ChatAgent
Official Meta Tech Provider

The Meta Business Ecosystem for Conversational Commerce

WhatsApp, Instagram, Messenger, ads, catalogs, payments, and AI agents — connected into one sales flow. Start with Meta's tools. Scale with ChatAgent.

Get a Custom Roadmap → Meta Business Agent Services

The Stack

Every Meta tool that drives chat commerce

WhatsApp Business API

Foundation

The backbone of scaled WhatsApp commerce. Official business account, messaging limits, templates, and multiple phone numbers.

WhatsApp Catalog

Showcase

Display products inside WhatsApp so customers can browse and ask questions without leaving the chat.

WhatsApp Payments

Checkout

Where available, customers can pay inside WhatsApp. In other markets, ChatAgent links to local payment gateways like Xendit, Midtrans, or bank transfer.

Click-to-WhatsApp Ads

Acquisition

Meta ads on Instagram, Facebook, and Messenger that open WhatsApp instead of a landing page. Higher intent, faster replies, and lower cost per lead.

Instagram → WhatsApp

Acquisition

Move bio clicks, story swipes, and DM conversations into WhatsApp where conversion and follow-up are easier.

Messenger + Meta Business Suite

Management

A central inbox, automation rules, and Meta Business Agent for entry-level automation across Facebook, Instagram, and WhatsApp.

Meta Conversion API

Measurement

Send WhatsApp and website conversion events back to Meta to improve ad targeting, attribution, and measurement.

Meta Business Agent

Automation

Meta's built-in AI agent for simple automation. ChatAgent extends it with custom product training, CRM connections, and commerce logic.

How It Works

From attention to repeat order

1

Get attention

Run Click-to-WhatsApp ads or post Instagram stories with a WhatsApp link.

2

Start chat

The customer taps and opens WhatsApp. No forms, no landing pages.

3

Show products

Send the WhatsApp catalog or AI product recommendations.

4

Answer questions

AI agent replies instantly about stock, size, delivery, and price.

5

Close order

Customer confirms inside WhatsApp. Payment link or cash-on-delivery.

6

Follow up

Order tracking, restock alerts, and repeat-order reminders.

The Layer on Top

Meta gives you the channels. ChatAgent makes them sell.

Meta's tools are powerful but generic. They are built for every business, which means they are not built for yours. ChatAgent customizes the experience, connects your backend systems, and trains AI agents that actually close sales.

  • ✓ Implement WhatsApp Business API and verify numbers
  • ✓ Sync catalogs, stock, and orders from Shopify or custom stores
  • ✓ Run Click-to-WhatsApp campaigns with tracking
  • ✓ Build custom AI agents beyond Meta Business Agent defaults
  • ✓ Connect CRM, ERP, payment, and logistics systems

When to add ChatAgent

Use Meta directly

Small catalog, one number, simple FAQs, manual team.

Add ChatAgent

Multiple numbers, integrations, custom catalog, automation, or serious sales volume.

Map your Meta commerce stack

We will audit which Meta tools you already use, which ones you are missing, and how ChatAgent connects them into a revenue flow.

Request a Roadmap Call → Learn Conversational Commerce