GoPay WhatsApp Integration — Accept Payments Inside the Chat
Send GoPay payment links directly in WhatsApp conversations. Customers pay instantly without leaving the chat, and ChatAgent confirms payment automatically.
GoPay is Indonesia's most-used digital wallet. ChatAgent's GoPay integration puts payment links directly inside WhatsApp conversations — so customers complete payment without switching apps, confirmation is automated, and your team never has to manually verify a transfer again.
Connect GoPay to WhatsApp in minutes
Connect GoPay via Gojek Business
Link your Gojek Business or GoPay payment account to ChatAgent. Payment credentials are stored securely.
Send Payment Links in Chat
When an order is confirmed in WhatsApp, ChatAgent generates and sends a GoPay payment link automatically — or your team can trigger it manually.
Auto-Confirm and Fulfil
Once the customer pays via GoPay, ChatAgent detects the payment, confirms the order, and triggers your fulfilment workflow automatically.
What you get from the GoPay integration
Zero Manual Payment Checking
No more checking GoPay notifications and manually updating orders. ChatAgent detects payment and updates order status automatically.
Faster Customer Checkout
Customers pay directly from the WhatsApp conversation in seconds — no website, no form, no friction.
Payment Confirmation in Chat
Customers receive an automatic WhatsApp confirmation the moment their GoPay payment is processed — building trust and reducing anxiety.
Failed Payment Recovery
If a GoPay payment fails, ChatAgent automatically sends a follow-up message with a new payment link and alternative payment options.
Frequently Asked Questions
How does ChatAgent detect GoPay payment confirmation?
ChatAgent listens to GoPay payment webhooks. When a payment is confirmed, the webhook triggers an automatic order update and WhatsApp confirmation message.
Can customers pay with GoPay from any WhatsApp conversation?
Yes. GoPay payment links work in any WhatsApp chat — personal number or WhatsApp Business API number connected to ChatAgent.
Does ChatAgent support GoPay installment payments?
ChatAgent generates standard GoPay payment links. GoPay's installment options depend on the customer's GoPay account eligibility.
What happens if a customer's GoPay balance is insufficient?
If a GoPay payment fails due to insufficient balance, ChatAgent sends a notification and offers alternative payment methods like OVO, Dana, or bank transfer.
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Ready to connect GoPay to WhatsApp?
Turn GoPay data into WhatsApp conversations that drive repeat orders and customer loyalty.
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