ChatAgent
Meta Official Meta Tech Provider

Stop Renting Customers. Start Owning Relationships.

We implement WhatsApp as your repeat-order engine — journey design, flow automation, and system integration — so every buyer becomes your customer, not the marketplace's.

98% WhatsApp message open rate
More repeat purchases vs marketplace
90 Days to first repeat-order results
Official Meta Tech Provider status

You've done the hard part already

You fought for visibility on marketplaces, spent on ads, joined campaigns, and squeezed your margins just to win the order. The sale goes through, the package is delivered, reviews come in — and then the customer disappears back into the marketplace feed.

Next time they want to buy, they see ten other sellers right next to you. You don't have their WhatsApp number. You can't follow up with a refill reminder, a new collection, or a better bundle. You're renting the relationship from the marketplace — and paying for it every single day.

"Every time someone buys from you, they should land in a WhatsApp conversation that you control."

That's the shift we implement for you. You see their name, their order, what they bought, and when they last purchased. And when it's time to reorder, you don't pray they scroll past your competitors — you send them a message directly.

Why WhatsApp changes the game for repeat orders

You own the relationship, not the platform

On marketplaces you are one tile in a grid. The platform owns the customer data. With WhatsApp you build a first-party customer list — people who have chatted with you, given consent, and can be reached again.

Re-engage without asking an algorithm

Instead of hoping customers search your brand again, send refill reminders when their product is about to run out, "because you bought this" recommendations, or VIP previews for loyal customers.

Messages that actually get seen

WhatsApp messages are opened and read far more consistently than email or push notifications. A simple "your favourite product is back in stock" often outperforms an entire email campaign.

One ongoing conversation, not disconnected transactions

Support, orders, delivery updates, and future offers all live in the same thread. Customers can reply "same order as last time" and be done. No login. No search. No cart to rebuild.

What We Do

We step in as your WhatsApp Commerce Implementation Partner — not just an API provider

01

We design your repeat-order journeys

We sit with you and your team to map out exactly how customers move from first purchase to loyal repeat buyer — where you currently lose them, what messages would genuinely help, and which flows are worth building first.

  • New customer → onboarding series → first repeat order
  • Refill reminder → one-tap reorder in WhatsApp
  • High-value customers → VIP offers and early access
02

We build the flows inside WhatsApp

Behind the scenes we use the WhatsApp Business Platform to build the experience: interactive messages, catalogs, quick replies, and forms — so customers can browse, ask questions, and confirm orders inside the chat.

  • Customers message your business from ads, website, or QR codes
  • They see products, ask questions, and place orders in conversation
  • After purchase they receive tailored follow-ups — not random blasts
03

We connect WhatsApp to systems you already use

We plug WhatsApp into your ecommerce platform, CRM, ERP, or payment gateway. Orders show up where your team works, stock levels stay accurate, and your finance team closes the books the way they are used to.

  • Orders from WhatsApp sync to your existing order management
  • Stock levels update automatically across channels
  • No need to change your entire stack — we fit WhatsApp around your business

Built on official Meta infrastructure

Official Meta Tech Provider — so you can sleep at night

There is a big difference between "some tool that sends WhatsApp messages" and working with an Official Meta Tech Provider. We are aligned with Meta's own partner ecosystem and best practices for message types, templates, opt-ins, and Flows.

Correct from day one

Your number and templates are set up correctly, following Meta guidelines from the start.

Policy-compliant campaigns

Your campaigns follow Meta policies, reducing the risk of blocks or template rejections.

Built to scale

Handles hundreds to tens of thousands of conversations per day without breaking.

What success looks like after 90 days

If you commit to WhatsApp as a serious channel, here is what you can expect.

Growing

Direct customer list

A list of customers you can reach independently from any marketplace.

More

Repeat orders

Driven by refill reminders, win-back flows, and targeted offers.

Faster

Response times

Fewer conversations lost in personal numbers and unmanaged chats.

Real

WhatsApp revenue visibility

You see exactly how much revenue WhatsApp contributes — not just "we get a lot of chats."

Explore our platform

Stop renting customers. Start owning relationships.

If marketplaces are generating sales but not loyalty, it's time to balance the game. Let us show you how WhatsApp can become a repeat-order engine for your business — with a clear plan, concrete numbers, and an implementation you don't have to manage yourself.

Book a WhatsApp Repeat-Order Session →