Meta Tech Provider
Sell From the Same Chat Where Customers Message You
Your customers are already messaging you on WhatsApp. Stop redirecting them to a website or marketplace. Let them browse, order, pay, and reorder -- all inside the conversation.
Need end-to-end implementation? We are your WhatsApp Commerce Partner →What is a WhatsApp Storefront?
A WhatsApp storefront is a sales channel inside the chat app your customers already use. They browse your catalog, ask questions, confirm orders, and pay -- all without switching to a browser.
Unlike a marketplace, you keep the customer relationship. Every chat, order, and preference is stored so the next conversation starts where the last one ended -- making repeat orders easier.
WhatsApp Storefront vs Traditional Ecommerce
Selling without a storefront means leaving repeat revenue on the table
No customer ownership on marketplaces
Shopee and Tokopedia own your customer relationships. Once they stop using the platform, you lose them -- with no way to follow up.
Manual chats do not scale
Managing hundreds of WhatsApp conversations by hand leads to slow responses, missed orders, and exhausted teams.
One-time buyers stay one-time
Without automated follow-ups and reorder reminders, most customers buy once and never return. Customer acquisition cost goes up while lifetime value stays low.
Everything you need to sell and retain on WhatsApp
ChatAgent gives you a complete WhatsApp storefront -- built for first sales and repeat orders.
Instant Product Replies
Answer product questions, stock checks, and order status in seconds. Customers do not wait, so fewer drop off before buying.
Learn more →Customer Memory
Every purchase, preference, and conversation is stored automatically. Every follow-up feels personal because it is based on real history.
Learn more →Follow-Up Automation
Send follow-ups after purchase, before customers run out, and when new products drop -- without writing each message by hand.
Learn more →Order Tracking
Customers get real-time order updates in WhatsApp. No more "where is my order?" messages for your team to handle.
Learn more →Repeat Order Workflows
Customers reorder in one tap. Past buyers become repeat revenue without extra work.
Learn more →Payment Integration
Accept GoPay, OVO, Dana, Xendit, and Midtrans -- customers pay without leaving the chat.
Learn more →Open your WhatsApp storefront in three steps
Connect Your WhatsApp Business API
Link your WhatsApp Business number. We handle the Meta verification and API setup for you.
Import Your Catalog and Answers
Upload your products, prices, and FAQs. ChatAgent learns your catalogue and handles customer questions instantly.
Automate Orders, Payments, and Follow-Ups
Configure your workflow -- order confirmation, payment collection, delivery updates, and reorder reminders run automatically.
Connects with your existing stack
Sync inventory, orders, and payments across the tools you already use.
Frequently Asked Questions
What is a WhatsApp storefront?
A WhatsApp storefront is a sales channel inside WhatsApp where customers browse, order, and pay through conversation. Unlike a traditional online store, it is built for relationship-based commerce that naturally leads to repeat purchases.
How does a WhatsApp storefront increase repeat orders?
Because you own the customer relationship directly, you can send follow-ups, reorder reminders, and personalised offers through WhatsApp. Past buyers already trust you, so you spend less to sell to them again than through ads or marketplaces.
Do I need a WhatsApp Business API account?
Yes. ChatAgent connects to the WhatsApp Business API as a certified Meta Tech Provider. We help you get verified and set up -- no technical team needed.
Can I run a WhatsApp storefront alongside Shopify or Shopee?
Absolutely. ChatAgent integrates with Shopify, WooCommerce, Shopee, and Tokopedia so your WhatsApp storefront stays in sync with your existing inventory and order management.
What payment methods are supported?
GoPay, OVO, Dana, Xendit, and Midtrans -- customers can pay without leaving the conversation. New payment integrations are added regularly.
See ChatAgent in Action
Book a demo tailored to your industry and see how WhatsApp can become your team's sales engine.
You'll speak directly with our founder — not a salesperson.
Personalized Walkthrough
A session designed around your workflow and use case.
ROI Analysis
Discover potential cost savings and revenue growth instantly.
Implementation Roadmap
A clear, step-by-step plan to get started with ChatAgent.
Live Q&A
Ask our experts about strategy, setup, or integration — live.
Ready to open your WhatsApp storefront?
Sell and keep selling through WhatsApp. No technical setup required.
No credit card required
