Meta Tech Provider
Turn WhatsApp Into Your Storefront
Your customers are already on WhatsApp. Build a conversational storefront where they browse, order, pay, and come back — without ever leaving the chat.
Need end-to-end implementation? We're your WhatsApp Commerce Partner →What is a WhatsApp Storefront?
A WhatsApp storefront is a complete sales channel built inside WhatsApp. Customers browse your catalog, ask questions, confirm orders, and pay — all without leaving the chat.
Unlike a marketplace or website, a WhatsApp storefront is relationship-first. Every conversation builds customer loyalty. AI handles the volume, so you keep the personal touch.
WhatsApp Storefront vs Traditional Ecommerce
Selling without a storefront means leaving repeat revenue on the table
No customer ownership on marketplaces
Shopee and Tokopedia own your customer relationships. Once they stop using the platform, you lose them — with no way to follow up.
Manual chats don't scale
Managing hundreds of WhatsApp conversations by hand leads to slow responses, missed orders, and exhausted teams.
One-time buyers stay one-time
Without automated follow-ups and reorder reminders, most customers buy once and never return. CAC goes up, LTV stays low.
Everything you need to sell and retain on WhatsApp
ChatAgent gives you a complete WhatsApp storefront — AI-powered, fully automated, deeply personal.
AI Replies
Handle product questions, stock checks, and order status 24/7. AI responds in seconds so no customer waits.
Learn more →Customer Memory
Every purchase, preference, and conversation stored automatically. Personalise every interaction at scale.
Learn more →Follow-Up Automation
Re-engage customers after purchase, before they run out, and when new products launch — automatically.
Learn more →Order Tracking
Customers get real-time order updates in WhatsApp. No more "where is my order?" messages.
Learn more →Repeat Order Workflows
One-tap reorder flows make it effortless for customers to buy again. Existing customer revenue on autopilot.
Learn more →Payment Integration
Accept GoPay, OVO, Dana, Xendit, and Midtrans without the customer leaving the chat.
Learn more →Open your WhatsApp storefront in 3 steps
Connect Your WhatsApp Business API
Link your WhatsApp Business number. We handle the Meta verification and API setup for you.
Import Your Catalog and Train the AI
Upload your products, prices, and FAQs. The AI learns your catalogue and handles customer questions instantly.
Automate Orders, Payments, and Follow-Ups
Configure your workflow — order confirmation, payment collection, delivery updates, and reorder reminders run automatically.
Connects with your existing stack
Sync inventory, orders, and payments across the tools you already use.
Frequently Asked Questions
What is a WhatsApp storefront?
A WhatsApp storefront is a sales channel inside WhatsApp where customers browse, order, and pay through conversation. Unlike a traditional online store, it's built for relationship-based commerce that drives repeat purchases.
How does a WhatsApp storefront increase repeat orders?
Because you own the customer relationship directly, you can send follow-ups, reorder reminders, and personalised offers through WhatsApp — a channel with 98% open rates vs 20–30% for email.
Do I need a WhatsApp Business API account?
Yes. ChatAgent connects to the WhatsApp Business API as a certified Meta Tech Provider. We help you get verified and set up — no technical team needed.
Can I run a WhatsApp storefront alongside Shopify or Shopee?
Absolutely. ChatAgent integrates with Shopify, WooCommerce, Shopee, and Tokopedia so your WhatsApp storefront stays in sync with your existing inventory and order management.
What payment methods are supported?
GoPay, OVO, Dana, Xendit, and Midtrans — customers can pay without leaving the conversation. New payment integrations are added regularly.
See ChatAgent in Action
Book a demo tailored to your industry and see how WhatsApp can become your team's sales engine.
You'll Get:
Personalized Walkthrough
A session designed around your workflow and use case.
ROI Analysis
Discover potential cost savings and revenue growth instantly.
Implementation Roadmap
A clear, step-by-step plan to get started with ChatAgent.
Live Q&A
Ask our experts about strategy, setup, or integration — live.
Flexible Schedule
Pick a time that works for you. Our team's available across all time zones.
Request Your Demo
Fill out the form below and we will get back to you within 24 hours
Ready to open your WhatsApp storefront?
Turn WhatsApp chats into repeat orders. No technical setup required.
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