Connect the Tools You Already Use to WhatsApp
ChatAgent links your ecommerce store, payment gateway, courier, and social channels to WhatsApp -- so orders, payments, tracking, and follow-ups happen in one place.
Ecommerce Integrations
Link your online store to WhatsApp. Orders, inventory, and customer data stay in sync without double entry.
Shopify
Sync Shopify orders to WhatsApp. Automate confirmations, shipping updates, and repeat order reminders.
Learn more →WooCommerce
Connect WooCommerce to WhatsApp. Automate order notifications, abandoned cart recovery, and customer retention.
Coming soonShopee
Move Shopee buyers to your own WhatsApp channel. Build direct customer relationships outside the marketplace.
Coming soonTokopedia
Connect Tokopedia orders to WhatsApp and build a direct customer channel that reduces marketplace dependency.
Coming soonPayment Integrations
Accept GoPay, OVO, DANA, QRIS, bank transfers, and cards inside WhatsApp. Payment confirmation happens automatically.
GoPay
Accept GoPay payments inside WhatsApp. Auto-confirm orders when payment is received.
Coming soonOVO
Send OVO payment links in WhatsApp. One-tap checkout for customers, zero manual verification for you.
Coming soonDANA
Accept DANA e-wallet payments via WhatsApp. Automated confirmation and fulfilment.
Coming soonXendit
Send Xendit payment invoices in WhatsApp. Accept VA, e-wallets, QRIS, and cards from one link.
Coming soonMidtrans
Midtrans Snap in WhatsApp. 20+ payment methods from one link — bank transfers, e-wallets, cards.
Coming soonLogistics Integrations
Send JNE, J&T, SiCepat, GoSend, and GrabExpress tracking updates via WhatsApp. Customers know where their order is without asking.
JNE
Auto-send JNE tracking updates to customers via WhatsApp. Eliminate "where is my order?" messages.
Coming soonJ&T Express
Push J&T tracking milestones to WhatsApp automatically. Build trust through proactive delivery communication.
Coming soonSiCepat
Automate SiCepat shipment notifications in WhatsApp. Full tracking coverage from pickup to delivery.
Coming soonGoSend
Send GoSend same-day delivery updates in WhatsApp. Driver assignment and delivery confirmation on autopilot.
Coming soonGrabExpress
Push GrabExpress tracking updates to WhatsApp. Real-time same-day delivery notifications without manual effort.
Coming soonAI Integrations
Choose the model behind your WhatsApp replies. Bring your own API key or use ChatAgent's built-in layer.
OpenAI
Power your WhatsApp replies with GPT-4o. Train on your catalogue and let it handle customer conversations around the clock.
Coming soonClaude (Anthropic)
Use Anthropic Claude for nuanced, accurate WhatsApp customer service. Ideal for complex commerce conversations.
Coming soonGoogle Gemini
Deploy Google Gemini on WhatsApp. Multimodal AI for product image questions and fast customer responses.
Coming soonFrequently Asked Questions
What can ChatAgent connect to?
ChatAgent connects to ecommerce platforms (Shopify, WooCommerce, Shopee, Tokopedia), payment gateways (GoPay, OVO, DANA, Xendit, Midtrans), logistics providers (JNE, J&T, SiCepat, GoSend, GrabExpress), social channels (Instagram, TikTok, Facebook), and AI models (OpenAI, Claude, Gemini).
Do I need all integrations active at once?
No. Start with the integrations you already use -- usually your ecommerce platform and one payment gateway. Add logistics, social, and AI integrations as your workflow grows.
How long does integration setup take?
Most integrations take 5–15 minutes. You connect API keys or authorise account access through ChatAgent settings. No code is required.
Can I use ChatAgent without any external integrations?
Yes. ChatAgent works as a standalone WhatsApp storefront and CRM. Integrations extend its capabilities but are not required to start taking orders on WhatsApp.
See ChatAgent in Action
Book a demo tailored to your industry and see how WhatsApp can become your team's sales engine.
You'll speak directly with our founder — not a salesperson.
Personalized Walkthrough
A session designed around your workflow and use case.
ROI Analysis
Discover potential cost savings and revenue growth instantly.
Implementation Roadmap
A clear, step-by-step plan to get started with ChatAgent.
Live Q&A
Ask our experts about strategy, setup, or integration — live.
Connect your store to WhatsApp
ChatAgent works with the tools you already use -- so orders, payments, and updates flow through WhatsApp automatically.
No credit card required
Social Commerce Integrations
Move buyers from Instagram, TikTok, and Facebook into WhatsApp -- where you own the conversation and can follow up directly.
Instagram
Route Instagram DMs to WhatsApp order flows. Convert followers into repeat customers automatically.
Coming soonTikTok
Capture TikTok Shop buyers into WhatsApp. Turn viral traffic into long-term customer value.
Coming soonFacebook
Unify Facebook Messenger and WhatsApp. Manage all social commerce conversations in one inbox.
Coming soon