WhatsApp Commerce Platform Get More Sales. Get More Repeat Orders.
ChatAgent puts two AI agents on your WhatsApp — one that converts new customers into first-time buyers instantly, one that brings them back for more automatically.
- ✓ AI replies to every inquiry in seconds — no customer left waiting, no sale lost to a slow response.
- ✓ Automated reorder reminders and win-back flows that bring customers back without extra effort from your team.
- ✓ Every conversation, order, and customer in one place — your team steps in only where it matters.
No credit card.
✦ AI Agent · replies in seconds
Trusted by teams that need more than a chatbot.
Two ways to grow repeat orders on WhatsApp
Use ChatAgent as a self-serve platform, or work with our team as your commerce implementation partner.
For brands & merchants
ChatAgent Platform
Plug-and-play WhatsApp storefront, CRM, and automation engine you run yourself.
- ✓ Sync your catalog and turn it into a mobile-first storefront inside WhatsApp.
- ✓ Automate carts, abandoned chats, and reorder campaigns without coding.
- ✓ Track revenue, repeat purchase rate, and campaign performance in one dashboard.
For agencies & larger merchants
Commerce Implementation Partner
We design, implement, and optimize your WhatsApp commerce funnel end to end.
- ✓ Strategy and setup for catalogs, flows, and compliant messaging templates.
- ✓ Custom workflows: loyalty, subscriptions, and reorder journeys tuned to your vertical.
- ✓ Ongoing optimization — testing messages, offers, and timing to lift revenue.
WhatsApp sellers lose repeat buyers without a retention system.
Most WhatsApp merchants close one sale then lose the customer. No catalog structure, no follow-up, no reorder flow — just a chat thread that goes cold.
The gaps that cost you repeat revenue:
One-off buyers
Customers buy once then disappear — no nudge to come back, no reorder flow, no relationship.
No storefront structure
Products shared as photos and text lists — no catalog, no cart, no collections customers can browse.
Manual follow-up
Reorder reminders sent by hand — or not at all. No automation, no timing, no scale.
No customer memory
No CRM, no purchase history, no way to personalize — every conversation starts from zero.
Volume kills quality
More orders means more chaos — without automation, growth just means more manual work.
Your WhatsApp storefront and repeat-order engine
Four layers that work together to turn WhatsApp into your highest-repeat revenue channel.
WhatsApp Storefront
Turn your product catalog into a shoppable storefront customers can shop without leaving WhatsApp — catalog, collections, cart, and payment in one flow.
- ✓Structured catalog with images, pricing, and variants
- ✓Collections and bundles that mirror how people shop
- ✓Deep links that drop customers into the right product in one tap
Repeat-Order Automation
Run refill reminders, post-purchase journeys, winback campaigns, and loyalty flows on autopilot — triggered by purchase behavior, not a broadcast schedule.
- ✓Refill reminders when products are likely to run out
- ✓Post-purchase cross-sell and review collection
- ✓Winback campaigns for inactive customers
WhatsApp CRM
Know every customer’s history without opening a spreadsheet — tags, lifecycle stage, order record, and shared team inbox inside WhatsApp.
- ✓Purchase history and lifetime value per contact
- ✓Segmentation by product, frequency, and recency
- ✓Team inbox for human handoff when needed
Commerce Analytics
Track revenue, repeat purchase rate, and campaign performance in one dashboard — not across five disconnected tools.
- ✓Repeat purchase rate and order frequency
- ✓Conversation-to-order conversion tracking
- ✓Campaign revenue attribution
Everything you need to sell on WhatsApp
Built for D2C owners and operators who sell on WhatsApp. From your first storefront to full retention automation — ChatAgent covers the entire revenue loop.
WhatsApp Storefront
Turn conversations into a full selling channel — product catalogue, orders, payments, and delivery tracking inside WhatsApp.
Learn more →WhatsApp Sales Automation
Instant replies, order automation, follow-up sequences, and abandoned checkout recovery — running 24/7 without manual effort.
Learn more →WhatsApp Repeat Orders
Remind customers to reorder before they run out. One-tap replies inside WhatsApp turn replenishment into repeat revenue.
Learn more →WhatsApp Customer Retention
Post-purchase follow-up, win-back campaigns, loyalty rewards, and personalised follow-up that keeps buyers coming back.
Learn more →WhatsApp CRM
The CRM should start where your customers already reply. Capture every chat, order, and follow-up inside WhatsApp.
Learn more →WhatsApp CRM
Know every customer's history without opening a spreadsheet — tags, lifecycle stage, order record, and shared team inbox inside WhatsApp.
Learn more →See Pricing
Simple plans for WhatsApp sellers, growing SMEs, and enterprise merchants. Start from $99/month.
View plans →From first chat to repeat order
Five operator steps that turn WhatsApp into your highest-repeat revenue channel.
Connect
Link your WhatsApp Business number and import your product catalog. Setup takes minutes, not days.
- WhatsApp Business connection
- Product catalog import
- Payment and delivery setup
Convert
Customers browse your catalog, add to cart, and complete the order inside WhatsApp.
- Shoppable WhatsApp catalog
- In-chat cart and checkout
- Order confirmation inside the thread
Recover
Abandoned carts and unanswered questions get automatic follow-ups so no sale goes cold.
- Abandoned cart recovery
- Missed-message follow-up
- Back-in-stock alerts
Retain
Refill reminders, winback campaigns, and loyalty prompts turn one-time buyers into repeat customers.
- Replenishment reminders
- Winback messages
- Loyalty and rewards flows
Scale
Track what drives repeat revenue and double down on the messages, products, and offers that work.
- Repeat purchase rate
- Conversation-to-order tracking
- Campaign revenue attribution
What WhatsApp commerce actually looks like
Real jobs ChatAgent runs for D2C teams selling through WhatsApp.
Recover Abandoned Carts
Follow up in WhatsApp when a customer adds to cart but does not check out. Most recoveries happen inside the first hour.
Answer Product Questions 24/7
Reply to sizing, stock, and shipping questions instantly so no sale dies waiting in the inbox.
Process Orders Inside the Chat
Let customers browse, add to cart, and pay without leaving WhatsApp. Fewer steps means more completed orders.
Win Back Inactive Buyers
Replenishment reminders, refill prompts, and targeted offers bring past customers back at the right time.
Hand Off to Humans
Route high-value conversations to your sales or support team with full order history and context.
Who it's for
D2C Founder
Wearing too many hats and need a system that sells while you focus on product.
Head of Growth
Needs repeat revenue without increasing ad spend or headcount.
E-commerce Manager
Running orders across Shopify, Instagram, TikTok, and WhatsApp from one phone.
Customer Support Lead
Drowning in repetitive questions and manual order lookups.
Commerce operating system for WhatsApp
Everything you need to sell, recover, and retain customers — all inside WhatsApp.
Core Capabilities
Storefront Builder
Catalog, collections, cart, and checkout inside WhatsApp — built for mobile commerce, not web chat.
Sales Automation
Instant replies, abandoned cart recovery, order confirmations, and payment follow-ups running 24/7.
Repeat-Order Engine
Refill reminders, winback flows, and loyalty prompts triggered by purchase history and timing.
Customer Memory
Purchase history, tags, lifecycle stage, and shared inbox — every conversation starts with context.
Native Integrations
Shopify, WooCommerce, Tokopedia, Shopee, GoPay, Xendit, Midtrans, and the tools you already use.
Team Handoff
Pass high-value conversations to humans with full order history, notes, and recommended next steps.
Revenue Analytics
Repeat purchase rate, conversation-to-order conversion, and campaign attribution in one dashboard.
Built For
Founder-led Brands
Run sales and support without hiring a full team from day one.
Growth Teams
Build repeat revenue loops that reduce dependence on paid acquisition.
Ops Teams
Cut manual order entry, payment confirmation, and follow-up work.
Support Teams
Answer repetitive questions automatically and focus on high-touch cases.
Custom Workflows
Work with our team to design, integrate, and deploy a workflow tailored to your business process.
Discovery and process mapping
AI agent design and conversation flows
Integration with your CRM, ERP, or internal tools
Testing, deployment, and ongoing optimization
Our Process
Discovery
We learn your workflow, goals, and integration requirements.
Design
We design the agent behavior, conversation flows, and decision logic.
Build
We build the workflow with integrations, testing, and quality assurance.
Deploy
We deploy to your channels and train your team on the new workflow.
Optimize
We monitor performance, gather feedback, and continuously improve.
Built for WhatsApp commerce, not generic chat
Generic chatbot platforms are built for FAQ deflection. ChatAgent is built for repeat orders.
Storefront-first
Purpose-built catalog, collections, and cart inside WhatsApp — not a generic chatbot bolted onto a product list.
Repeat-order focused
Every feature targets one metric: getting buyers to purchase again. Not engagement, not sessions — repeat revenue.
Commerce CRM
Customer memory, lifecycle stages, and purchase history baked in — not an afterthought integration.
WhatsApp-native automation
Flows built around WhatsApp catalog behavior, message templates, and conversation patterns customers already understand.
Platform + Partner
Use the software yourself or work with our implementation team to run the entire WhatsApp commerce funnel.
Platform and implementation expertise in one place
Most WhatsApp sellers need both software and strategy. ChatAgent gives you both — self-serve platform for teams that want to move fast, implementation partner for teams that want it done right.
See ChatAgent in Action
Book a demo tailored to your industry and see how WhatsApp can become your team's sales engine.
You'll speak directly with our founder — not a salesperson.
Personalized Walkthrough
A session designed around your workflow and use case.
ROI Analysis
Discover potential cost savings and revenue growth instantly.
Implementation Roadmap
A clear, step-by-step plan to get started with ChatAgent.
Live Q&A
Ask our experts about strategy, setup, or integration — live.
Frequently Asked Questions
Straight answers for D2C owners and operators selling on WhatsApp.
How is ChatAgent different from the WhatsApp Business App?
WhatsApp Business App is built for messaging. ChatAgent adds a storefront, order automation, abandoned cart recovery, repeat-order flows, and revenue analytics — so your WhatsApp number becomes a sales channel, not just an inbox.
Do I need a developer to set this up?
No. Most sellers connect their WhatsApp Business number and import their catalog without writing code. If you need custom workflows, our implementation partner can build them for you.
Can I keep my existing WhatsApp number?
Yes. ChatAgent connects to your WhatsApp Business API number. You keep the same identity your customers already know.
Which e-commerce platforms integrate with ChatAgent?
We integrate with Shopify, WooCommerce, Tokopedia, Shopee, and major payment and delivery providers like GoPay, Xendit, Midtrans, JNE, J&T, and Sicepat.
How does repeat-order automation work?
ChatAgent tracks what each customer bought and when. When they are likely to need a refill, it sends a one-tap reorder message inside WhatsApp. No spreadsheets, no manual reminders.
Is there a free trial?
Yes. You can start with a free trial to explore the platform. If you want us to design and run the full funnel for you, book a workflow consultation instead.
Turn your WhatsApp inbox into a sales channel
Start with the ChatAgent platform or let our team design your full WhatsApp commerce funnel.
No credit card required to explore
