Meta Tech ProviderBuild chat-first AI agents for real customer workflows.
Deploy faster with ChatAgent's platform, or work with our team to design and launch custom AI workflows for support, sales, and operations.
WhatsApp AI
Online • Qualifying leads
Trusted by teams that need more than a chatbot.
Choose your path
Whether you want to move fast with ready-made tools or build something tailored, ChatAgent meets you where you are.
Use the platform
Launch chat-first AI agents with the tools, templates, and controls to get started fast.
Explore the platformBuild a custom workflow
Work with our team to design, integrate, and deploy a workflow tailored to your business process.
Book a workflow consultationGeneric bots break on real business processes.
Most teams do not need a simple FAQ bot. They need an agent that can understand context, route requests, update systems, and hand off cleanly when a human is needed.
ChatAgent is built for the workflows that matter most:
Qualify leads
Identify and score prospects before they reach sales.
Resolve with context
Handle support requests with real account or order data.
Trigger actions
Update your CRM or internal systems automatically.
Escalate complex cases
Hand off to humans with full conversation history attached.
Handle volume
Manage high-volume conversations without losing quality.
One platform. Two ways to deploy.
ChatAgent combines a SaaS platform for fast setup with custom development for more complex workflows. You can start with a standard agent setup, then expand into more advanced automation as your process grows.
Standard agent setup
Get running quickly with pre-built templates and configuration tools.
Custom development
Build advanced workflows designed around your specific business processes.
From conversation to action
Capture intent
ChatAgent understands what the customer wants, the language they use, and the context behind the request.
- Natural language understanding
- Multi-language support
- Context-aware parsing
Retrieve context
Bring in knowledge, customer history, order data, or CRM records to make the response relevant.
- Knowledge base connection
- Customer history lookup
- CRM record retrieval
Decide the next step
Route the conversation, ask a follow-up, trigger an action, or hand off to a human.
- Smart routing logic
- Follow-up prompts
- Human handoff triggers
Take action
Send replies, update systems, create tasks, or push information into the right workflow.
- Automated responses
- System updates
- Task creation
Improve over time
Review outcomes, refine logic, and expand the workflow as your business needs change.
- Performance review
- Logic refinement
- Workflow expansion
Built for high-value customer workflows
Support automation
Handle common questions, triage issues, and resolve requests faster with less manual effort.
Sales qualification
Capture leads, ask the right follow-up questions, and route qualified prospects to the right rep.
Order and account workflows
Answer status questions, fetch account details, and trigger updates from connected systems.
Multi-channel messaging
Run one workflow across WhatsApp, web chat, and social channels without rebuilding your process each time.
Human handoff
Escalate sensitive or complex cases to a person with full context already attached.
Made for teams with real operational complexity
Customer support teams
Reduce repetitive tickets and improve response speed without losing control.
Sales teams
Qualify leads faster and spend more time with serious prospects.
Operations teams
Automate repeatable tasks that normally require manual coordination.
Businesses with custom processes
Build workflows around your existing process instead of forcing your process to fit the tool.
Everything you need to launch and scale
ChatAgent gives your team the structure to build, manage, and improve AI-driven customer workflows.
Core capabilities
Agent setup and configuration
Configure your AI agent's behavior, tone, and conversation flows.
Knowledge base connection
Connect your docs, FAQs, and product information for accurate responses.
Workflow logic and routing
Define how conversations move and when to route, escalate, or automate.
Multi-channel messaging
Deploy across WhatsApp, web chat, and social channels from one place.
API and CRM integrations
Connect to your existing tools and push data where it needs to go.
Human handoff
Seamlessly transfer conversations to your team when human judgment is needed.
Usage visibility and performance tracking
Monitor agent performance, conversation outcomes, and workflow efficiency.
Built for teams
Product teams that want control
Full configuration and customization over agent behavior.
Ops teams that want automation
Automate repeatable tasks and reduce manual coordination.
Customer teams that want faster response times
Instant replies and smart routing for customer conversations.
Growing businesses that need a practical AI layer
A platform that scales with your needs, from simple to custom.
Need something beyond standard automation?
Some teams need more than a ready-made agent. They need a workflow designed around their business rules, approvals, systems, and customer journeys.
Map your process before building anything.
Design the right agent logic for your use case.
Connect ChatAgent to your tools and systems.
Add guardrails, approvals, and escalation paths.
Test edge cases before going live.
Optimize the workflow after launch.
How custom development works
Discover
We start by understanding your workflow, systems, users, and business goals.
Design
We map the conversation logic, automation steps, handoffs, and safeguards.
Build
We implement the workflow, connect systems, and prepare the agent for testing.
Launch
We deploy the workflow and validate it in real usage.
Improve
We refine the workflow based on performance, feedback, and new requirements.
Practical deployment, not AI theater
We focus on helping teams launch useful workflows that fit their business reality.
Clear agent behavior
Know exactly what your AI agent will do and say in every scenario.
Flexible workflow design
Build conversations that match your process, not the other way around.
Custom integrations
Connect to the tools and systems your team already uses.
Human oversight when needed
Always have a path to escalate and keep people in the loop.
A path from simple to custom
Start simple, then expand into advanced automation as your needs grow.
Built to support production use
ChatAgent is designed for teams that need reliability, visibility, and a workflow they can actually operate.
See ChatAgent in Action
Book a demo tailored to your industry and see how WhatsApp can become your team's sales engine.
You'll Get:
Personalized Walkthrough
A session designed around your workflow and use case.
ROI Analysis
Discover potential cost savings and revenue growth instantly.
Implementation Roadmap
A clear, step-by-step plan to get started with ChatAgent.
Live Q&A
Ask our experts about strategy, setup, or integration — live.
Flexible Schedule
Pick a time that works for you. Our team's available across all time zones.
Request Your Demo
Fill out the form below and we will get back to you within 24 hours
Frequently Asked Questions
Got questions? We've got answers. Here are the most common questions about ChatAgent and WhatsApp Business.
Ready to build a smarter customer workflow?
Start with ChatAgent's platform or talk to us about a custom AI workflow for your business.
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