WhatsApp Commerce Platform Turn WhatsApp Chats Into Repeat Orders
ChatAgent gives you a WhatsApp storefront and automation engine so every conversation becomes a reorder, not a one-off sale.
- ✓ Launch a product catalog that feels like a native WhatsApp storefront your customers can browse and buy from directly.
- ✓ Automate post-purchase flows: refill reminders, reorder links, and personalized offers that bring customers back.
- ✓ See every conversation, order, and customer in one place — no more lost WhatsApp chats.
Trusted by teams that need more than a chatbot.
Two ways to grow repeat orders on WhatsApp
Use ChatAgent as a self-serve platform, or work with our team as your commerce implementation partner.
For brands & merchants
ChatAgent Platform
Plug-and-play WhatsApp storefront, CRM, and automation engine you run yourself.
- ✓ Sync your catalog and turn it into a mobile-first storefront inside WhatsApp.
- ✓ Automate carts, abandoned chats, and reorder campaigns without coding.
- ✓ Track revenue, repeat purchase rate, and campaign performance in one dashboard.
For agencies & larger merchants
Commerce Implementation Partner
We design, implement, and optimize your WhatsApp commerce funnel end to end.
- ✓ Strategy and setup for catalogs, flows, and compliant messaging templates.
- ✓ Custom workflows: loyalty, subscriptions, and reorder journeys tuned to your vertical.
- ✓ Ongoing optimization — testing messages, offers, and timing to lift repeat orders.
WhatsApp sellers lose repeat buyers without a retention system.
Most WhatsApp merchants close one sale then lose the customer. No catalog structure, no follow-up, no reorder flow — just a chat thread that goes cold.
The gaps that cost you repeat revenue:
One-off buyers
Customers buy once then disappear — no nudge to come back, no reorder flow, no relationship.
No storefront structure
Products shared as photos and text lists — no catalog, no cart, no collections customers can browse.
Manual follow-up
Reorder reminders sent by hand — or not at all. No automation, no timing, no scale.
No customer memory
No CRM, no purchase history, no way to personalize — every conversation starts from zero.
Volume kills quality
More orders means more chaos — without automation, growth just means more manual work.
Your WhatsApp storefront and repeat-order engine
Four layers that work together to turn WhatsApp into your highest-repeat revenue channel.
WhatsApp Storefront
Turn your product catalog into a browseable storefront customers can shop without leaving WhatsApp — catalog, collections, cart, and payment in one flow.
- ✓Structured catalog with images, pricing, and variants
- ✓Collections and bundles that mirror how people shop
- ✓Deep links that drop customers into the right product in one tap
Repeat-Order Automation
Run refill reminders, post-purchase journeys, winback campaigns, and loyalty flows on autopilot — triggered by purchase behavior, not a broadcast schedule.
- ✓Refill reminders when products are likely to run out
- ✓Post-purchase cross-sell and review collection
- ✓Winback campaigns for inactive customers
WhatsApp CRM
Customer memory, tags, lifecycle stages, and a shared inbox — your full customer relationship layer built inside WhatsApp.
- ✓Purchase history and lifetime value per contact
- ✓Segmentation by product, frequency, and recency
- ✓Team inbox for human handoff when needed
Commerce Analytics
Track revenue, repeat purchase rate, and campaign performance in one dashboard — not across five disconnected tools.
- ✓Repeat purchase rate and order frequency
- ✓Conversation-to-order conversion tracking
- ✓Campaign revenue attribution
Everything you need to sell on WhatsApp
From your first WhatsApp storefront to full retention automation — ChatAgent covers the entire commerce workflow.
WhatsApp Storefront
Turn conversations into a full selling channel — product catalogue, orders, payments, and delivery tracking inside WhatsApp.
Learn more →WhatsApp Sales Automation
AI auto-replies, order automation, follow-up sequences, and abandoned customer recovery — running 24/7 without manual effort.
Learn more →WhatsApp Repeat Orders
Detect purchase cycles, trigger one-tap reorder flows, and build the repeat revenue engine every WhatsApp seller needs.
Learn more →WhatsApp Customer Retention
Six retention workflows — post-purchase follow-up, win-back campaigns, loyalty rewards, and relationship-first commerce.
Learn more →WhatsApp CRM
Customer memory, tags, lifecycle stages, and a shared inbox — your full customer relationship layer built inside WhatsApp.
Learn more →See Pricing
Simple plans for WhatsApp sellers, growing SMEs, and enterprise merchants. Start from $49/month.
View plans →How It Works
Discovery
We learn your workflow, goals, and integration requirements.
- Process mapping
- Goal alignment
- Integration audit
Design
We design the agent behavior, conversation flows, and decision logic.
- Conversation design
- Logic mapping
- Approval workflow
Development
We build the workflow with integrations, testing, and quality assurance.
- API integrations
- Testing
- QA review
Deployment
We deploy to your channels and train your team on the new workflow.
- Channel setup
- Team training
- Go-live support
Optimization
We monitor performance, gather feedback, and continuously improve.
- Analytics review
- Feedback loops
- Iterative improvements
Use Cases
Support Automation
Resolve tickets faster with AI that understands context and pulls data from your systems.
Sales Qualification
Qualify leads automatically and route hot prospects to your sales team.
Order & Account
Handle order lookups, account updates, and status checks without human intervention.
Multi-Channel
Deploy on WhatsApp, web chat, Instagram, and more from a single platform.
Human Handoff
Escalate complex issues to humans with full conversation context.
Who it's for
Support Teams
Reduce response time and improve resolution rates.
Sales Teams
Qualify more leads and close deals faster.
Ops Teams
Automate repetitive tasks and reduce errors.
Custom Processes
Build workflows tailored to your business.
Platform
Everything you need to build, deploy, and manage chat-first AI agents.
Core Capabilities
Agent Setup
Configure AI agents with templates and custom prompts.
Knowledge Base
Upload docs, FAQs, and product info for contextual answers.
Workflow Logic
Design branching conversations with visual flow builder.
Multi-Channel
Deploy to WhatsApp, web, Instagram, and more.
Integrations
Connect to CRMs, helpdesks, and custom APIs.
Human Handoff
Escalate to humans with full context and history.
Visibility
Monitor conversations, metrics, and agent performance.
Built For Teams
Product Teams
Build and iterate on AI features faster.
Ops Teams
Automate workflows and reduce manual tasks.
Customer Teams
Improve response times and satisfaction scores.
Growing Teams
Scale support without proportional headcount.
Custom Workflows
Work with our team to design, integrate, and deploy a workflow tailored to your business process.
Discovery and process mapping
AI agent design and conversation flows
Integration with your CRM, ERP, or internal tools
Testing, deployment, and ongoing optimization
Our Process
Discovery
We learn your workflow, goals, and integration requirements.
Design
We design the agent behavior, conversation flows, and decision logic.
Build
We build the workflow with integrations, testing, and quality assurance.
Deploy
We deploy to your channels and train your team on the new workflow.
Optimize
We monitor performance, gather feedback, and continuously improve.
Built for WhatsApp commerce, not generic chat
Generic chatbot platforms are built for FAQ deflection. ChatAgent is built for repeat orders.
Storefront-first
Purpose-built catalog, collections, and cart inside WhatsApp — not a generic chatbot bolted onto a product list.
Repeat-order focused
Every feature targets one metric: getting buyers to purchase again. Not engagement, not sessions — repeat revenue.
Commerce CRM
Customer memory, lifecycle stages, and purchase history baked in — not an afterthought integration.
WhatsApp-native automation
Flows built around WhatsApp catalog behavior, message templates, and conversation patterns — not web chat patterns.
Platform + Partner
Use the software yourself or work with our implementation team to run the entire WhatsApp commerce funnel.
Platform and implementation expertise in one place
Most WhatsApp sellers need both software and strategy. ChatAgent gives you both — self-serve platform for teams that want to move fast, implementation partner for teams that want it done right.
See ChatAgent in Action
Book a demo tailored to your industry and see how WhatsApp can become your team's sales engine.
You'll Get:
Personalized Walkthrough
A session designed around your workflow and use case.
ROI Analysis
Discover potential cost savings and revenue growth instantly.
Implementation Roadmap
A clear, step-by-step plan to get started with ChatAgent.
Live Q&A
Ask our experts about strategy, setup, or integration — live.
Flexible Schedule
Pick a time that works for you. Our team's available across all time zones.
Request Your Demo
Fill out the form below and we will get back to you within 24 hours
Frequently Asked Questions
Got questions? We've got answers. Here are the most common questions about ChatAgent and WhatsApp Business.
How does ChatAgent differ from regular WhatsApp Business?
ChatAgent transforms WhatsApp into a complete B2B sales platform with AI-powered lead qualification, automated follow-ups, team collaboration tools, and comprehensive analytics. While WhatsApp Business handles basic messaging, ChatAgent adds the intelligence and automation your sales team needs to close more deals.
How does the AI Lead Qualification process work?
Our AI analyzes WhatsApp conversations in real-time to understand buying intent, budget range, project size, and timeline readiness. Qualified leads are automatically prioritized and routed to your sales team, while low-intent leads are handled automatically. This ensures your team focuses on prospects that actually convert.
What is AI chatbot with RAG and how does it help?
Our AI chatbot uses RAG (Retrieval-Augmented Generation) technology to provide intelligent, context-aware responses based on your company's knowledge base, product information, and customer data. It can instantly answer customer questions, qualify leads, and escalate complex inquiries to your team - all while learning from your business-specific information to provide accurate, personalized responses.
How quickly can I get started?
You can be up and running in under 30 minutes. Our setup process includes connecting your WhatsApp Business account, importing existing contacts, and configuring your first automation workflows. Our onboarding team provides personalized guidance to ensure a smooth launch.
What kind of support do you offer?
We offer comprehensive support including live chat, email support, video calls, and a detailed knowledge base. Professional plans get priority support, while Enterprise customers receive a dedicated Customer Success Manager and 24/7 priority assistance.
Can I try ChatAgent before committing?
Yes! We offer a 14-day free trial with full access to all Professional features. No credit card required, no setup fees, and you can cancel anytime. Most customers see results within the first week of using ChatAgent.
Ready to build a smarter customer workflow?
Start with ChatAgent's platform or talk to us about a custom AI workflow for your business.
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