Official Meta Tech Provider
Custom AI Agent Orchestration.
For Teams That Outgrew Self-Serve.
Self-serve plans handle one number and a few flows. Enterprise teams need multiple AI agents working together — across WhatsApp, Meta ads, CRM, payments, and fulfillment. We design and operate that system for you.
What we mean by AI agent orchestration
A single chatbot answers FAQs. Orchestration is when multiple AI agents handle different jobs — discovery, qualification, order, payment, tracking, retention, and escalation — and hand off to each other, to your systems, and to your human team without dropping context.
For example: a customer clicks your Meta ad asking about a product. One agent qualifies them. Another checks stock and pricing. A third sends a payment link. A fourth schedules delivery updates. A fifth flags them for a refill reminder in 30 days. All inside the same WhatsApp thread, all synced to your CRM.
"The best WhatsApp systems do not replace people — they remove the repetitive work so your team handles the conversations that actually need a human."
Where orchestration is needed most
Multi-brand AI operation centers
Run separate AI agents for each brand or business unit, all governed under one account with shared templates, analytics, and governance.
Meta Ads → WhatsApp revenue loop
Orchestrate ad clicks, WhatsApp qualification, order confirmation, and revenue attribution back to Meta through Conversions API.
Complex order-to-fulfillment flows
Connect WhatsApp conversations to your OMS, warehouse, courier, and payment systems so customers can ask, order, pay, and track in one chat.
CRM and data orchestration
Sync customer behavior, conversation history, and purchase signals across WhatsApp, your CRM, CDP, and marketing automation.
Human-AI escalation routing
Design when the AI handles a conversation end-to-end, when it hands off to a human, and how context moves between them.
Enterprise is more than higher limits. It is a custom operating system.
Solution design workshop
We map your current customer journey, identify where AI agents can replace manual work, and design the orchestration architecture.
Custom AI agent build
We build multi-step agents for sales, support, retention, and operations — connected to your existing tools and data.
System integration
Connect ChatAgent to your CRM, ecommerce platform, payment gateway, courier, ERP, or any API-accessible system.
Dedicated onboarding and training
Your team gets implementation support, workflow documentation, and training so you can operate and iterate independently.
Customer success management
Regular reviews of conversation quality, conversion metrics, and automation coverage — with recommendations for improvement.
Who this is for
- High-volume sellers processing thousands of WhatsApp conversations per month
- Multi-brand or agency operators managing several WhatsApp business accounts
- Businesses with complex product catalogs, variants, or bundling rules
- Teams that need custom integrations beyond the standard connector list
- Companies running Meta ads and needing a closed-loop WhatsApp conversion system
Related services
Custom orchestration often includes one or more of these service lines.
How custom pricing works
Every custom engagement is scoped based on your conversation volume, number of WhatsApp numbers, agent complexity, integrations needed, and the level of ongoing support required.
Implementation fee
One-time project cost for solution design, agent build, and integration.
Platform + support retainer
Monthly fee based on seats, numbers, AI conversation volume, and CSM coverage.
We quote after a discovery call. No hidden usage traps. You will know your monthly cost before we start building.
Ready to design your AI agent system?
If your team has outgrown self-serve limits, or your customer journey is too complex for a single chatbot, let us scope a custom orchestration system for you.
Request a Custom AI Agent Consultation →