Website chat widget
Paste the embed snippet. Website chats use the same inbox, customers, and agents as WhatsApp.
Website chat is a channel type in ChatAgent, included in plan channel limits. It is not a paid widget SKU and not a Shopify app.
How the widget works
Connect web chat
Create a website chat channel in ChatAgent and copy the public key embed.
Paste on any site
Add the snippet to HTML, Webflow, WordPress, or a Shopify theme — that is hosting, not a Shopify integration.
Same CRM
Visitors become contacts. The team answers in Inbox; an agent can autopilot if you turn it on.
What you get from the Website chat integration
On your plan
Counts as a channel. No separate $49/month widget add-on.
Same customers
Website conversations attach to the ChatAgent contact record.
Agent + handoff
Use knowledge, products, and human takeover like other channels.
Not a helpdesk SKU
This is ChatAgent’s widget, not Zendesk, and not a custom $750 build.
Frequently Asked Questions
Is the widget an add-on?
No. It is a channel. Plan limits apply (1 / 1 / 3 / 10 channels).
Does it sync Shopify orders?
No. You can paste the snippet on a Shopify storefront; orders still live in Shopify.
Does it transfer the visitor onto WhatsApp automatically?
Website chat is its own channel. Your team can continue in ChatAgent; it is not a payment or courier bridge.
More Channels
See ChatAgent in action
15 minutes with the founder. Real talk about your WhatsApp challenges and honest answers about whether ChatAgent fits your business.
You talk to the founder, not a salesperson.
Remember every customer. Prioritize every relationship. Know what to do next.
Start For FreeAdd website chat
Connect a web chat channel in the app and paste the public embed snippet.
No credit card required
