Automate Your Shopify Store on WhatsApp
Connect Shopify to WhatsApp and automatically send order confirmations, delivery updates, and repeat order reminders — without touching your phone.
What you're doing manually right now
Copy order details manually
Every new Shopify order means copying buyer details into WhatsApp to send confirmation. At 30+ orders per day, this consumes hours of time that should go to growing the business.
Track and notify separately
Shipping updates sit in Shopify. Buyers have no idea their order shipped until they check themselves — or they message asking, adding more manual work to your day.
Miss repeat order windows
Once an order is delivered, there is no system nudging buyers to reorder. The relationship ends at delivery, and one-time buyers stay one-time buyers.
The automation workflow, step by step
Every step runs automatically — triggered by real buyer actions, not scheduled blasts.
New Shopify order detected
A customer places an order on your Shopify store. ChatAgent detects the new order event instantly — no polling, no delay.
Order confirmation sent via WhatsApp
ChatAgent sends a personalised WhatsApp confirmation with order number, items, total, and estimated shipping. The buyer knows instantly — before they even check email.
Shipping notification triggered
When Shopify marks the order as shipped, ChatAgent sends a WhatsApp message with the courier name and tracking link. No manual copy-paste needed.
Delivery confirmation sent
When the order is delivered, ChatAgent sends a WhatsApp check-in asking if everything arrived safely. This opens the conversation naturally — and creates a moment for upsell.
Repeat order prompt at the right time
Based on the product type and purchase cycle, ChatAgent sends a replenishment or upsell message at the right time — turning every delivery into a returning customer.
What automation delivers
open rate
Automated WhatsApp order updates are read inside the same chat customers already use every day.
reorder rate
Buyers prompted via WhatsApp at the right time reorder more often than buyers who receive no follow-up.
saved per day
At 30 orders per day, automation replaces several hours of manual order communication — every single day.
missed messages
Every buyer gets every notification — confirmation, shipping, delivery — automatically, every time.
Up and running in under 30 minutes
Connect Shopify
Link your Shopify store to ChatAgent in one click. No developer needed — ChatAgent handles the connection and starts listening for order events immediately.
Configure your triggers
Choose which Shopify events send WhatsApp messages: new order, payment confirmed, shipped, delivered, or abandoned cart. Edit the message for each trigger.
Go live
From your first order, ChatAgent handles the entire communication lifecycle automatically. You focus on running your business — ChatAgent handles the WhatsApp.
Frequently Asked Questions
Does ChatAgent work with any Shopify store?
Yes. ChatAgent connects to any Shopify store via the native integration. You do not need a developer or custom code — just your Shopify store URL and ChatAgent account.
Can I customise the WhatsApp messages ChatAgent sends?
Yes. Every message template is fully editable in ChatAgent — add your brand voice, personalise with order details, product names, and buyer name, and set timing for each trigger.
Will buyers receive spam from automation?
No. ChatAgent sends messages based on real purchase events — confirmation, shipping, delivery. Buyers only receive messages that are directly relevant to their order.
Does this work for high-order-volume Shopify stores?
Yes. ChatAgent scales with your store — 10 or 10,000 orders per day. Automation does not slow down or miss events at any volume.
See ChatAgent in Action
Book a demo tailored to your industry and see how WhatsApp can become your team's sales engine.
You'll speak directly with our founder — not a salesperson.
Personalized Walkthrough
A session designed around your workflow and use case.
ROI Analysis
Discover potential cost savings and revenue growth instantly.
Implementation Roadmap
A clear, step-by-step plan to get started with ChatAgent.
Live Q&A
Ask our experts about strategy, setup, or integration — live.
Run this workflow automatically with ChatAgent
Connect your sales channels, configure your triggers, and let ChatAgent run the entire automation — from first contact to repeat order — without any manual work.
No credit card required
