Midtrans WhatsApp Integration — Multi-Method Payments in Chat
Send Midtrans payment links in WhatsApp. Accept bank transfers, e-wallets, cards, and QRIS from a single payment link — without customers leaving the conversation.
Midtrans (a Gojek company) is the payment gateway behind millions of Indonesian online transactions. ChatAgent's Midtrans integration embeds Midtrans Snap — supporting 20+ payment methods — directly into your WhatsApp order flow, so customers choose how they pay and you never manually verify a transaction.
Connect Midtrans to WhatsApp in minutes
Connect Midtrans Account
Enter your Midtrans Server Key and Client Key in ChatAgent payment settings. Both sandbox and production environments are supported.
Auto-Generate Snap Payment Links
When a WhatsApp order is confirmed, ChatAgent creates a Midtrans Snap transaction and sends the payment link to the customer automatically.
Webhook-Driven Confirmation
Midtrans sends a payment notification to ChatAgent when the transaction is settled. ChatAgent confirms the order and triggers fulfilment without any manual steps.
What you get from the Midtrans integration
20+ Payment Methods from One Link
BCA, Mandiri, BNI, BRI virtual accounts, GoPay, OVO, Dana, ShopeePay, QRIS, and cards — all from a single Midtrans Snap link sent in WhatsApp.
No More Manual Bank Transfer Verification
Midtrans VA payments are confirmed automatically via webhook. Your team no longer needs to check bank statements or manually update order status.
COD Support
ChatAgent can manage cash-on-delivery flows alongside Midtrans digital payments — sending reminders and tracking COD confirmation.
Refund Management
Midtrans refunds triggered through ChatAgent are tracked and the customer is automatically notified via WhatsApp.
Frequently Asked Questions
Does ChatAgent support Midtrans Snap and Midtrans Core API?
ChatAgent integrates with Midtrans Snap (the hosted payment page) by default. Core API integration for custom payment flows is available on enterprise plans.
Can I test the Midtrans integration before going live?
Yes. ChatAgent supports Midtrans sandbox mode. Use your Midtrans sandbox credentials to test the full payment flow before switching to production.
How does ChatAgent handle Midtrans fraud detection?
ChatAgent passes order metadata to Midtrans Fraud Detection System (FDS). Orders flagged by FDS are surfaced in your ChatAgent dashboard for review.
Can I customise the Midtrans payment page for my brand?
Midtrans Snap supports custom logos and colour schemes configured in your Midtrans dashboard. These branding settings apply to all payment links generated by ChatAgent.
More Payment Integrations
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Ready to connect Midtrans to WhatsApp?
Turn Midtrans data into WhatsApp conversations that drive repeat orders and customer loyalty.
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