WhatsApp Catalog Guide: From Static List to Selling Machine
A WhatsApp catalogue is just the starting point. Connect it to AI, automate the order flow, and turn every product view into a potential sale.
What holds most sellers back
Catalogue as a dead end
Most WhatsApp catalogues show products but require manual follow-up to close every single sale — defeating the point of having one.
Stock mismatches and lost orders
Maintaining catalogue stock manually leads to selling products that are out of stock and disappointing buyers.
No product discovery
Buyers who enquire about one product never see related items because there is no upsell or cross-sell automation.
Everything you need to sell on WhatsApp
Auto-sync from your store
Catalogue updates automatically from Shopify, WooCommerce, Tokopedia, and Shopee — stock and prices always accurate.
AI product recommendations
ChatAgent suggests related and complementary products during conversations to increase average order value.
In-catalogue ordering
Buyers select products directly in the catalogue and the order flow triggers automatically — no manual reply needed.
Stock alerts for buyers
When a product is out of stock, buyers can register interest and get automatic restock notifications.
Variant and option handling
Size, colour, and flavour variants are managed automatically — buyers select options in chat without confusion.
Catalogue broadcast campaigns
Push new arrivals and restocks to your entire buyer list with links directly to the relevant catalogue item.
Simple to start. Runs automatically.
Import or build your catalogue in ChatAgent
Connect your ecommerce store for automatic import or upload products manually. Add photos, variants, and pricing in the ChatAgent dashboard.
Link catalogue to your automated selling flow
ChatAgent connects product enquiries directly to the order flow. Buyers go from browsing to checkout inside WhatsApp.
Keep it current automatically
Stock syncs in real time. New products from your store appear in the catalogue automatically — no manual updates needed.
Frequently Asked Questions
How many products can I list in my WhatsApp catalogue?
WhatsApp Business API supports up to 500 products. ChatAgent manages all variants within that limit and displays them cleanly to buyers.
Can I use my existing Tokopedia or Shopee product photos?
Yes. ChatAgent imports product images directly from Tokopedia, Shopee, Shopify, and WooCommerce during catalogue setup.
How does stock sync work when I sell on multiple channels?
ChatAgent pulls stock updates from your connected store every few minutes. When stock hits zero, the product is marked unavailable in WhatsApp automatically.
Can I organise products into categories in my WhatsApp catalogue?
Yes. ChatAgent organises catalogue items into collections and categories. Buyers can browse by category or search by product name inside chat.
See ChatAgent in Action
Book a demo tailored to your industry and see how WhatsApp can become your team's sales engine.
You'll Get:
Personalized Walkthrough
A session designed around your workflow and use case.
ROI Analysis
Discover potential cost savings and revenue growth instantly.
Implementation Roadmap
A clear, step-by-step plan to get started with ChatAgent.
Live Q&A
Ask our experts about strategy, setup, or integration — live.
Flexible Schedule
Pick a time that works for you. Our team's available across all time zones.
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Ready to sell on WhatsApp with automation?
ChatAgent sets up your WhatsApp selling system in minutes — AI replies, automated ordering, payment flows, and repeat order campaigns all included.
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